Support and Help Channels

  • 1 hour ticket response time

  • A 60 mins Inquiry Answer Guarantee

  • Our client help and support Dept is online round–the–clock to respond to each of your help needs. Every single ticket you post to us shall be taken care of within maximum 1 hour. If your issue requires aid from an admin, we are going to send the ticket to the person in charge and will inform you that the case is under control.

  • Top quality support service

  • Top–quality Technical Help And Support Service

  • Our client assistance Department is going to be on duty for you round the clock to to reply to all support demand tickets that you send. We offer technical help and support for all software applications that are pre–installed on your machine. These include our custom made Hosting Control Panel, the preferred Operating System and also the server admin panel (with regards to the VPS type).

  • Intuitive help center

  • An Intuitive Help Section

  • In the Hosting Control Panel that is available gratis in your virtual server, you can discover a practical Help section, containing all that you should be informed on when working with your web–sites and software. We have included a wide array of how to reports and video training that display the general web site administration duties in an easy to read form.