1 hour ticket response
Our team of support engineers is focused on supplying fast answers to all your inquiries. We’ll examine your support ticket once it’s been submitted and will reply back to you with a solution within maximum 1 hour after the helpdesk ticket submission. In fact, our average tech support ticket response time is twenty minutes.
A Premium Tech Support Service
Each member of our customer support staff has several years of experience in the cloud web hosting service realm and the majority of them have been with us for at least 5 years. They are all ready to reply to all your questions in the most professional way possible.
An Easy–to–Navigate Help Center
Included in the Hosting Control Panel is an easy–to–browse Help section, which includes various sources of information. You can browse through a constantly updated knowledge base featuring web hosting account administration articles and web site management articles, check our educational video tutorials or browse the F.A.Q. database.
