Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We offer a 1–hour solution guarantee with all our cloud web hosting service packages, meaning that each help inquiry you submit is going to be reacted to within sixty minutes maximum. Our support crew members have been taught to very fast sort out any issue and to supply you with detailed guidance on any issue that you possibly have.

  • Top quality support service

  • A Top–quality Support Service

  • Our help and support service is delivered by a group of proficient techs who will be prepared to react to your query as fast as possible. You’re able to communicate with the tech support team staff by starting a technical support ticket from your Hosting Control Panel or by sending us an email. On working days, you may as well contact us on the phone or use the live chatting service.

  • Intuitive help center

  • An Intuitive Help Section

  • Our company has built–in a huge information base into the Control Panel to help you to receive beneficial step–by–step information at any time. Each area of the Control Panel possesses its own contextual support area presenting a variety of how–to content articles. We have also prepared movies to supply you with a superior idea of just how to conduct any given process.