A 99.9% Server Uptime
We have set up our cloud web hosting system using dependable hardware and heavily tweaked software. Our sysadmins have installed a modified version of SELinux on each of our physical machines in order to guarantee utmost safety and dependability. We have set up several DDoS protection devices in addition to highly effective firewall software to make sure our internal network is invincible and secure.
Our cloud web hosting service plans feature a 99.9% server uptime guarantee. And regardless of which datacenter you pick, our uptime guarantee stays the same.
A 99.9% Network Uptime
When you develop your own cloud hosting platform, it is very important to also set up your own network infrastructure. This is the reason why we built a custom–configured internal network in each one of our datacenter facilities. Based on high–end Juniper routers and switches, our internal network allows for unfathomably fast data transmission speeds and is also completely redundant.
In this way, you will take advantage of a 99.9% network uptime in our US based data center, in our UK based data center, in our FI based data center, in our East Europe based data center and in our AU based data center, regardless of which hosting offer you’ve selected.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting packages. If you are dissatisfied with our services, or if you find them insufficient, or if you decide that you need to use a Linux VPS hosting service rather than a cloud hosting plan – we will give you a full refund, no questions asked.
All domain name registrations are non–refundable, but you’ll keep full control of your domains even if you terminate your hosting account with us.
24/7 Technical Support
If you have ever been forced to wait for hours to get a reply, you’re probably aware of how annoying this can be, especially when your web site is at stake. This is why we offer a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our technicians will be at your disposal and they’ll reply to you in under one hour. And the best part is that their average ticket response time is just 20 minutes!