Phone Support in Cloud Web Hosting
Since we have live telephone support 14 hrs every day, you're able to contact us and talk with one of our customer support representatives to learn more about the cloud web hosting service that we provide and ensure that our servers meet the system requirements for your web sites prior to buying anything. For your benefit, we have telephone numbers on 3 continents so you will be able to call the one closer to you - in the USA, the United Kingdom or Australia. In case you're already a customer, you can give us a call about general and billing matters, or even about some technical matters. In case the trouble is strictly technical or it can take longer time to analyze, you should employ our ticketing system, which will enable both you and our technical support team to track the details given by either side.
Phone Support in Semi-dedicated Servers
We offer live telephone support 14 hrs daily as part of the support services for each semi-dedicated server package that we provide. As some issues are more difficult and time-consuming, you may need to open a support ticket in case you come across such a problem, but for all your general, billing or small-scale technical issues you can always give us a call and we will assist you instantly to save you the time you'll have to spend on opening a ticket. Even if you do not have an account yet, you will be able to find out if you can host your internet sites on our high-tech cloud platform or you will be able to get any other general info on our semi-dedicated services. We have local numbers in the USA, the UK and Australia plus a global number, which means that you can call the one that is nearer to your location.