A lot of people who start using their 1st web hosting account, or switch companies, often have enquiries with regards to how specific things are carried out or come across problems when setting up various things, including e-mails, site settings, and so on. This is why, a lot of web hosting companies have compiled documentation with the most popular questions and problems so as to help their customers obtain info quickly and easily. As a result, the tech support staff can dedicate more time to real issues that certain clients may be experiencing, because the solution for the minor things will already be available on the web and customers will be able to handle them without getting in touch with the client support staff. Having comprehensive documentation is exceptionally important, especially for new users without any previous experience, since the hosting service entails multiple features and lots of people can become baffled about what action to take. A good knowledge base can both help you carry out the tasks that you wish and find out how the hosting service works as a whole.

Extensive Online Documentation in Cloud Web Hosting

If you buy a cloud web hosting account through us, you will be supplied with access to our elaborate online help documentation where you will see information about practically everything connected to our hosting plans. The topics range from how to create an e-mail account on your mobile phone, to how to do different things using an .htaccess configuration file. The articles themselves are written in an easy-to-grasp way and offer comprehensive guidelines on how to complete a certain operation in your Hepsia Control Panel. You can also find info that is not associated directly with Hepsia, for example one that concerns web applications on your computer. The whole list of articles will be available in the Control Panel’s Help section, but the ones that are applicable to a given Control Panel section can be accessed on the spot. Considering the fact that we’ve covered as many topics as possible, you’ll be able to become aware of de facto everything associated with your web hosting account.

Extensive Online Documentation in Semi-dedicated Servers

Our company’s semi-dedicated servers offer a comprehensive online article repository where you can find any information that you may require about our web hosting services or about the Hepsia hosting Control Panel that we are using. We have compiled it based on the feedback that we’ve obtained from our clients over the years and, as a result, our articles tackle specific problems that you may experience and offer the easiest way to solve them, for example getting an HTTP 500 error message or being unable to send e-mail messages from your desktop PC even though you have the right outgoing mail server settings. The articles are available in each and every Control Panel section and you can check them whenever you wish. They can help you enhance your knowledge not only about our services, but also about the web hosting sphere as a whole, as they feature comprehensive guidelines and general info such as what cron jobs or file permissions are.